Mostly Automotive Marketing Podcast

DSP’s, Dos and Don’ts of Customer Service, and Donut Tires

In the latest episode of Mostly Marketing with Matt Wilson, we dive deep into YouTube's DSP DV360 and their new inventory initiative.

Customer service experiences can make or break a business, and we've all had our fair share of both amazing and terrible encounters. In this episode, we share real-life stories that highlight what to do and what to avoid in customer service. From nightmarish calls with support centers to unexpectedly pleasant experiences at car dealerships, these anecdotes offer valuable lessons and a touch of humor that will resonate with everyone.

And for a bit of fun, Matt shares a personal story about his struggle to change a tire, proving that even marketing experts can fumble with everyday tasks. This lighthearted segment is sure to bring a smile to your face and remind you that it's okay to laugh at ourselves every once in a while.

Don't miss out on this engaging and informative episode - listen to the full episode of "Mostly Marketing" now!

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